Apple found that there are a limited number of iPhone X displays that may experience touch issues due to a component that may fail in the display module. An affected device may have the following characteristics:
The screen, or part of the screen, does not respond or responds to touch intermittently
The screen reacts even if it is not touched
Apple or an Apple Authorized Service Provider will replace the display module on eligible devices at no cost.
The other iPhone models are not part of this program.
Choose one of the options below to send your iPhone X for repair. Apple will examine your iPhone before doing any repair work to see if it meets the requirements of this program.
Find an Apple Authorized Service Provider .
Make an appointment at an Apple Store .
If you have any questions or need more help, contact Apple Support .
Before repair, please backup iPhone to iTunes or iCloud. Learn more about preparing your iPhone for repair .
If your iPhone X has any damage that prevents the repair from being completed, such as a broken screen, it will be necessary to resolve that problem before carrying out the repair. In some cases, this additional repair may come at a cost.
Apple may limit the repair to the country or region where the purchase was made.
This Apple program does not extend the standard warranty coverage of the iPhone X.
If you think your iPhone X is affected by this issue and you have already paid for the display module replacement, you can contact Apple to request a refund. Now here you can check the best iphone x screen replacement
Included in the program are iPhone X models that have failed at some point within 3 years from the first sale of the unit.